Terms & Conditions

By accessing or using the Sharp Rays website, contacting us through our website, or engaging our services, you agree to these Terms & Conditions where applicable.

If you do not agree with these terms, you should discontinue use of the website.

Sharp Rays provides digital growth and marketing-related services which may include social media marketing, search engine optimization, performance marketing, website development, video and creative services, AI video and editing, AI automation, strategy, consulting, and related digital services.

The exact scope of any client engagement is determined separately through a proposal, quotation, statement of work, email confirmation, contract, or other agreed documentation.

You agree not to use this website:

• For unlawful or fraudulent activity
• To interfere with website security or availability
• To attempt unauthorised access to systems or data
• To distribute malicious code or harmful material
• To copy or misuse protected website content
• In any way that may damage Sharp Rays or other users

Website descriptions provide general information about the services Sharp Rays may offer. They do not automatically form a complete project agreement.

Project scope, timelines, deliverables, revision limits, fees, responsibilities, dependencies, and other commercial terms will be defined separately before work begins.

Additional work outside the agreed scope may require additional fees and revised timelines.

Clients are responsible for providing accurate information, approvals, access, files, credentials, brand materials, legal permissions, and other resources reasonably required to complete the agreed work.

Delays in client feedback, approvals, content, access, or required materials may affect delivery timelines.

Fees, billing schedules, retainers, deposits, recurring charges, and payment deadlines will be communicated in the applicable proposal, quotation, invoice, contract, or written agreement.

Unless otherwise agreed in writing, work may be paused where payment obligations remain overdue.

Taxes, transaction charges, platform fees, advertising spend, third party subscriptions, software charges, media budgets, or production costs may be charged separately where applicable.

Cancellation and refund terms may vary depending on the service, project stage, resources committed, third-party costs, and work already completed.

Any project-specific cancellation, notice period, refund, or non-refundable payment terms stated in an agreed proposal, invoice, contract, or written communication will apply to that engagement.

Payments relating to completed work, committed resources, purchased services, advertising spend, or third-party expenses may be non-refundable where applicable.

Revision rounds may be limited according to the agreed scope. Additional revisions or changes after approval may require additional fees.

Once content, design, development, campaigns, creative assets, or other deliverables are approved by the client, subsequent changes may be treated as additional work.

Unless otherwise agreed in writing, Sharp Rays retains ownership of its pre-existing methodologies, templates, processes, systems, frameworks, reusable components, internal tools, know-how, and other intellectual property.

Ownership or usage rights for final client deliverables may transfer according to the applicable project agreement and subject to full payment of all outstanding fees.

Third-party assets, software, fonts, plugins, stock media, platforms, libraries, or licensed materials remain subject to their respective licences and terms.

Unless confidentiality requirements, contractual restrictions, or written instructions state otherwise, Sharp Rays may request or use publicly launched work for portfolio, case study, award, marketing, or promotional purposes.

Confidential or restricted information will not knowingly be disclosed in violation of an agreed confidentiality obligation.

Our work may rely on third-party services such as search engines, advertising platforms, social networks, hosting providers, analytics tools, APIs, AI platforms, payment services, CRM systems, plugins, or software products.

Sharp Rays does not control the availability, policies, algorithms, pricing, account decisions, technical changes, or performance of third-party platforms.

Changes made by third parties may affect campaigns, websites, rankings, integrations, automations, reporting, or other deliverables.

Marketing, advertising, SEO, content, social media, website, automation, and growth services are influenced by many factors outside the direct control of Sharp Rays.

Unless expressly agreed in writing, we do not guarantee specific rankings, traffic, impressions, leads, followers, conversions, revenue, sales, return on advertising spend, platform approvals, or other commercial outcomes.

Forecasts, projections, audits, estimates, benchmarks, and recommendations are provided for planning purposes and are not guarantees of future performance.

We aim to keep website information accurate and current, but website content may occasionally contain errors, omissions, outdated information, or general descriptions that do not apply to every project.

Sharp Rays may update website content, service descriptions, pricing, or availability without prior notice.

To the extent permitted by applicable law, Sharp Rays will not be responsible for indirect, incidental, consequential, special, or similar losses arising from use of the website or third-party platforms.

Any liability relating to a paid client engagement may also be subject to limitations contained in the applicable proposal, contract, or written agreement.

Where confidential information is shared during a project, each party should use reasonable care to protect that information and use it only for legitimate purposes connected with the engagement.

More specific confidentiality obligations may be defined in a separate agreement where required.

Sharp Rays may suspend website access or project work where reasonably necessary due to non-payment, misuse, unlawful activity, security concerns, serious breach of agreed terms, or other material issues.

Project-specific termination provisions may be defined separately in the applicable agreement.

These Terms & Conditions are intended to operate in accordance with applicable laws of India.

Any specific jurisdiction, dispute resolution process, arbitration provision, or court jurisdiction applicable to a client engagement should be defined in the relevant contract or written agreement.

Sharp Rays may revise these Terms & Conditions from time to time. Updated terms will be published on this page with the revised effective date.

If you have questions about these Terms & Conditions, contact Sharp Rays through our website.